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Disruption to Our Services


Unfortunately as a result of a necessary move of our head office we have not yet been provided with our telephone lines which is affecting our ability to provide a normal service.

You can still call our 0345 telephone advice numbers but there may be delays in answering your call. In addition, our staff have restrictions on accessing one of our computer systems which may cause further delays.

You will not be able to contact any member of staff directly by telephone.

Where possible we advise you to access help on this website or by visiting one of our offices.

Citizens Advice and Rights Fife apologises for the inconvenience and we are working with suppliers to have them resolve the problem as soon as possible.


We are currently unable to send email to AOL address or receive email from Yahoo addresses. While we are resolving this issue if you are contacting us from an AOL address you will need to provide alternate contact information such as a telephone number. Do not email us from a Yahoo address as we will not receive it.


Welcome to the official website of Citizens Advice and Rights Fife

- commonly referred to as CARF


CARF delivers the Citizens Advice service across the whole of Fife.

It is a member of the Scottish Association of Citizens Advice Bureaux

The Citizens Advice service offers general advice and assistance across a wide range

of subjects. A fuller explanation of these is given in the advice section.

Where we cannot help you directly we will try to give you the contact details of someone

who can.


CARF offices are referred to as bureaux.

People wishing to use the service can visit us at any one of our

bureaux, outreach locations or call us on the phone.

Full contact details can be found by selecting contact us.

Sometimes, you may be able to get the information that you need

from our self-help information site Adviceguide. Why not try this first

it might save the expense and time of visiting one of our bureau.


All citizens advice bureaux in Scotland work towards achieving the following twin aims:

To ensure that individuals do not suffer through a lack of knowledge of their

rights and responsibilities the services available to them,

or through an inability to express their needs and equally,

to exercise a responsible influence on the development of social policies and services,

both locally and nationally.


All of our bureaux work to a number of key principles.

The four most important principles are that the service is

free, confidential, impartial and independent.

Importance is also placed on allowing our clients the right to decide for themselves.


Adviceguide OnlineCitizens Advice & Rights Fife

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